Course curriculum

  • 1

    Welcome to Best Practice for Organisers

  • 2

    Best Practice - Lesson 1

    • Building a Secure PO Business

  • 3

    Best Practice - Lesson 2

    • Health, Safety & Wellbeing for Organisers

  • 4

    Best Practice - Lesson 3

    • Marketing - Creating a Sustainable PO Business

  • 5

    Bonus Lesson - Lesson 4

    • Best Practice for Customer Service Excellence

  • 6

    Next Steps

    • Tool Box

    • Congratulations! So What's Next?

  • 7

    Best Practice Quiz

    • Best Practice for Organisers Quiz

  • 8

    Best Practice Course Survey

    • We'd Love Your Feedback

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Carolyn Verhoef

IOPO Instructor

Carolyn Verhoef - Outside the Box Organisation Solutions. Taking a unique holistic approach to organising, clearing the physical, mental and emotional clutter from peoples lives. She works predominantly with busy micro and small business owners in creating profitable and productive businesses. She attributes many of her skills to past experiences as Chef and Managing Businesses in hospitality and retail industries. Owner and operator of her own business for over 10 years she brings a broad array of practical experience to the IOPO Professional Development offering. Carolyn is an Expert Accredited Professional Member of the IOPO, an accredited Mental Health First Aider and Organising Coach.

Jennifer Manefield

IOPO Instructor

Jennifer Manefield - Jennifer's Decluttering Solutions. Jennifer started Jennifer’s Decluttering Solutions in June 2014 and began immediately working full-time, initially with senior Australians decluttering and downsizing with a particular emphasis on chronic disorganisation, hoarding and dementia. Her interest in how mental health issues impact peoples’ ability to manage their possessions means she has increasingly begun to work in the mental health sector and is excited by the potential role for Professional Organisers within the constantly evolving NDIS. She is passionate about both professional development and her industry. She is an Expert Accredited Professional Member of the IOPO and serves on the Board.

Linda Eagleton

IOPO Instructor

Linda Eagleton - Creative Surrounds. In her previous incarnation, Linda was an energetic and creative Project Manager and Marketing professional. A born organiser, she is passionate about the industry, working in both the private and public sector, via speaking engagements, and collaborates with several charities. Linda is also a wife, mother and self-proclaimed ‘craft nerd’! Through her role in the IOPO, Linda aims to provide thought leadership and make a positive impact by promoting the industry, highlighting its professional nature and members achievements.