What You'll Learn

This course offers you the practical and essential knowledge to begin your Professional Organising business.

1. How to build a Secure PO Business from business structure to legal requirements.

2. How to stay healthy, safe & ways to take care of the wellbeing of your clients, yourself and your business

3. Create a sustainable PO business through understanding marketing

4. What is Customer Service Excellence and how can you deliver it in your PO business.

As with all our courses, you'll get a downloadable ToolBox. 

The course finishes with a quiz to embed the learning over the course.

Course curriculum

  • 1

    Welcome to Best Practice for Organisers

  • 2

    Best Practice - Lesson 1

    • Building a Secure PO Business

  • 3

    Best Practice - Lesson 2

    • Health, Safety & Wellbeing for Organisers

  • 4

    Best Practice - Lesson 3

    • Marketing - Creating a Sustainable PO Business

  • 5

    Bonus Lesson - Lesson 4

    • Best Practice for Customer Service Excellence

  • 6

    Next Steps

    • Tool Box

    • Congratulations! So What's Next?

  • 7

    Best Practice Quiz

    • Best Practice for Organisers Quiz

  • 8

    Best Practice Course Survey

    • We'd Love Your Feedback


Carolyn Verhoef

IOPO Instructor

Carolyn Verhoef - Outside the Box Organisation Solutions. Trainer, Coach, Mentor and Educator, Carolyn has spent much of her career working with busy micro and small business owners in creating profitable and productive businesses. More recently she's specialised in organising coaching for the non-neurotiypical and ADHD. Starting in Sydney and expanding to other capital cities in Australia she began her PO career in 2007 conducting workshops and teaching people to organise and simplify their lives. Carolyn is an Expert IOPO Accredited Professional Organiser and Organising Coach. She brings an holistic approach to organising, by clearing the physical, mental and emotional clutter from peoples lives. She also holds Accredition in Mental Health First Aid and is an Organizer Coach Foundation Graduate. Carolyn is also the Professional Development Advisory Board Member for the IOPO.

Jennifer Manefield

IOPO Instructor

Jennifer Manefield - Jennifer's Decluttering Solutions. Jennifer started Jennifer’s Decluttering Solutions in June 2014 and began immediately working full-time, initially with senior Australians decluttering and downsizing with a particular emphasis on chronic disorganisation, hoarding and dementia. Her interest in how mental health issues impact peoples’ ability to manage their possessions means she has increasingly begun to work in the mental health sector and is excited by the potential role for Professional Organisers within the constantly evolving NDIS. She is passionate about both professional development and her industry. She is an Expert Accredited Professional Member of the IOPO and serves on the Board.

Linda Eagleton

IOPO Instructor

Linda Eagleton - Creative Surrounds. In her previous incarnation, Linda was an energetic and creative Project Manager and Marketing professional. A born organiser, she is passionate about the industry, working in both the private and public sector, via speaking engagements, and collaborates with several charities. Linda is also a wife, mother and self-proclaimed ‘craft nerd’! Through her role in the IOPO, Linda aims to provide thought leadership and make a positive impact by promoting the industry, highlighting its professional nature and members achievements.